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Creating A Customer Experience

I have a simple rule for working with potential and current customers: think about how I would like to be treated in any situation, then go as may steps as I can beyond that. In today's competitive marketplace, only the remarkable stands out, and that's always been my goal, whether it's the work I produce, how I display and  present…

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One Week Until The One of A Kind Show in NYC

I'll be very busy this weekend getting ready for the inaugural One Of A Kind Show in NYC next weekend. Held in Pier 94 on the West Side of Manhattan, it is definitely the biggest and most expensive show I've ever participated in. Doing first time shows is always a risky proposition, but given the location and the subject matter…

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